Blog

"God bless you, Mr Martin - Thank you for being there". We've fielded a lot of phone calls this last two crazy weeks,and following our previous trends, most calls have been from older Americans that either don't want to hassle with a website, or aren't exactly computer savvy when trying to order something online. We generally spend several minutes with phone customers getting their part looked up and taking their order information and sometimes a little actual conversation takes place a …